Best Guaranteed Price for your Accommodation – Find Out More
50% discount on ski/board hire – Find Out More
Accommodation Discount for returning guests – Find Out More
Benefits in booking with us – Find Out More

When would you like to stay?

  Arrival Date   Departure Date   Go Best Price Guarantee
Hours / Reception

Hours / Reception

We welcome our Guests to our spectacular Falls Creek accommodation at our reception.

Rest assured there will always be staff ready to serve you, with a smile. Whether you need to check-in or ask questions about Falls Creek – we are here to help with your holiday in the snow.

Our staff are known for their skills in ensuring every guest is satisfied, helping out with any issues regarding their stay. We can assist our guests with dinner recommendations, activities or simply point them in the right direction for their first day in the snow.

Our Reservations team are available for apartment bookings between 8am and 10pm every day and our online reservations are available 24 hours a day, 7 days a week, 365 days a year.

Our Reception opening hours are between 8am and 6pm each day during the peak snow season with shortened hours during low season and summer seasons. We are open every day of the year except Christmas Day.

We have 24-hour on-site management and a 24 hour duty manager to ensure the security of guests and attend to urgent after hours emergencies.

Need Assistance?

Call Reservations on 03 5758 3391

Special Offers

This place is a nice cosy place to be after skiing the mountains all day, the beds are really comfy and the location is great, walking distance to everything and right next to the gully lift, we really liked the pool, spa and sauna to relax and the rooms were quite clean.

Nick from Perth, Australia

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